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Health and Care

Nurses, home health and personal care aides, nursing and medical assistants, front desk and billing staff, medical coders, imaging and pharmacy technicians, social workers and caseworkers, and everyone who keeps care running

In 2016, one of the best-known researchers in artificial intelligence told a room of experts that the world should stop training radiologists. Computers would soon read X-rays and scans better than doctors, he said.

Nearly a decade later, the opposite has happened. In 2025, American radiology programs offered a record 1,208 training positions, and the American College of Radiology expects a shortage of radiologists to last for decades. AI that scored well in tests did worse on the messy scans of a working hospital, reading images turned out to be only part of a radiologist's day, and faster, cheaper scans led people to want far more of them.

This page is a short version of the field chapter in the free book, which tells the radiology story in full.

What is changing

Health care has the best job numbers in the book. The U.S. Bureau of Labor Statistics projects that health care jobs will grow much faster than average from 2025 to 2035, with about 1.9 million openings a year. Home health and personal care aides are projected to grow 18% as the country gets older, and medical assistants 13%.

AI is changing the paperwork within those jobs first. Medical transcriptionists are projected to decline as speech recognition records visits as they happen. Many clinics now use AI scribes that listen to a visit and draft the note; a JAMA study of more than 1,800 clinicians found they cut documentation time by about 16 minutes a day. In Fairfax County, Virginia, caseworkers using an AI tool to structure their notes cut the time spent typing case narratives by about half, and they review every note themselves.

What AI changes, and what stays yours

RoleWhat AI changesWhat stays yours
Home health or personal care aideVisit notes by voice, schedules, reminders, care instructions in another languageThe care itself, noticing when something is off, the trust of the person and the family
Nursing or medical assistantIntake forms, draft charting, preparing for appointmentsThe patient in front of you, vital signs, speaking up when something looks wrong
Registered nurseDraft notes, shift handoff summaries, patient education sheetsAssessment, clinical judgment, every medication and care decision
Front desk, scheduler or medical secretaryBooking, reminders, insurance checks, referral lettersThe anxious patient, the exceptions, knowing who needs to be seen today
Medical coder or billing specialistSuggested codes, claim checks, first drafts of appeal lettersCatching the wrong code, the appeal that needs a person, the sign-off
Imaging technologistImage quality checks, scheduling, protocol remindersPositioning, patient safety, the scan itself
Pharmacy technicianRefill queues, insurance rejections, inventoryAccuracy checks, and knowing which questions go to the pharmacist
Social worker or caseworkerCase notes by voice, summaries of long records, lists of local resourcesEvery judgment about a person's safety, and the relationship

Typing what someone else said, copying forms from one system to another and calling the same insurer for the same answer are going away. If most of your day is that kind of work, move toward the parts of your job that involve patients, problems and judgment, and learn the tools that are taking the typing, so you become the person who checks them. Clinics need that person, and few have one yet.

The Decision Line

In health care, the Decision Line is turning into law. California requires a licensed physician or qualified provider to decide any insurance denial based on medical necessity, even when AI helps with the review. Illinois bars AI from making therapeutic decisions in mental health care and still allows it for administrative support.

In your own work, AI can draft the note, the summary and the letter. Anything about a diagnosis, a medication, a dose or a person's safety goes to the licensed person responsible, every time.

Try a request for your role

Pick the role closest to yours. Copy the request into any AI assistant you are allowed to use, fill in the parts in brackets with your own material, and leave out anything private.

Patient and client information goes only into tools your employer has approved, under the privacy rules your workplace follows. Every request below works with public documents or details you have removed. Check every fact, number and date before you use the answer. Steps that put things on your calendar may need a paid plan or a linked calendar; if you do not have one, add them yourself from the list. The check-in line keeps you in control: Before you start, ask me any questions you have. Then tell me in a few lines how you plan to do this, and wait for my OK.

Where this work can grow

Radiologists who use AI well are reading more scans and spending more time on the work only a doctor can do, and the same can happen at the front desk, in the billing office and on a home visit. Beyond your own job, these directions suit people from this field.

The clinic's AI person

Someone has to set up the scribe, the scheduling tool and the reminders, show coworkers how to use them and keep them working well. Learn one tool better than anyone else in your clinic, and that person can be you.

Healthcare reimbursement specialist

LinkedIn's 2026 list of fastest-growing U.S. jobs put this role sixth. It suits coders, billers and front desk staff who already know how money moves through claims.

Sources

  • Works in Progress, Why AI isn't replacing radiologists (Deena Mousa): worksinprogress.news
  • HealthDay, Radiologist shortage projected to persist to 2055: healthday.com
  • U.S. Bureau of Labor Statistics, Healthcare Occupations: bls.gov
  • U.S. Bureau of Labor Statistics, Home Health and Personal Care Aides: bls.gov
  • Mass General Brigham, AI scribes linked to modest reductions in documentation time (JAMA): news.massgeneralbrigham.org
  • Fairfax County, Department of Family Services uses AI to build human connections: fairfaxcounty.gov
  • California Senate District 13, SB 1120: sd13.senate.ca.gov
  • Illinois IDFPR, Law prohibiting AI therapy: idfpr.illinois.gov
  • Allwork.Space, LinkedIn reveals 25 fastest-growing jobs for 2026: allwork.space